Frequently Asked Questions

---

We offer specialist training in Business Continuity, Crisis Management, Security Risk Management, Investigations and Incident Management. 

We offer both in person (including virtual training) and distance learning training. Our distance learning training is delivered via our dedicated distance learning platform, Thinkific. This allows participants to learn at their own pace, access course materials remotely, and complete modules from any location.

Our training is developed by highly experienced consultants with operational backgrounds in high-risk environments, including the military, police, and corporate sectors. This ensures a practical, real-world approach to our sessions.

Course fees include all course materials (provided electronically), course delivery, and certification (e-certificates).

For in-person courses, fees also include lunch and refreshments; however, accommodation is not included.

For distance learning courses, fees include access to the course for up to 12 months from the date of enrolment. If you wish to extend access beyond this period, a £50 administration fee will apply.

Yes, we offer a number of payment options at checkout, including payment spreading institutions such as PayPal. If you cannot find a suitable payment option at checkout please contact us directly to discuss the options. 

Yes, we offer a 10% discount on all products for those serving in the military, Police, NHS (including the Ambulance Service), or Fire Service. Please contact us directly to access this discount.

Whilst you can use a handheld device to view the online content, it is designed to work best on a PC or laptop. Therefore, you may experience minor issues with the displayed content, depending on the type of handheld device you're using. 

Yes, participants will receive e-certificates of completion for each course. For most courses there are two certificates issued, one from Oakwood and one from the Quality Licence Scheme (see below).