Privacy Policy.

Name: Oakwood Risk and Resilience ("Oakwood")

Address: Hethel Engineering Centre, Chapman Wy, Wymondham Rd, Hethel, Norwich NR14 8FB

Email: info@oakwoodriskgroup.com

We currently collect and process the following information:

• Personal identifiers, contacts and characteristics (for example, name and contact details)

Oakwood will collect your Personal Information in several ways, including when you contact us through the Oakwood website, by telephone, post, e-mail or through other means. We may share this information with our employees and associate consultants so we can provide you with services.

If you acquire products or services from Oakwood, we will collect and store your business and billing information. We may also collect anonymous demographic information which is not unique to you, such as your postal code and preferences (Non-Personal Information). Non-Personal Information is not linked to your Personal Information (for example, your IP address).

When you visit our webpages, Oakwood will download a small file called a "cookie" to be stored on your computer's web browser. Our cookies provide us with non-personal statistical information about what you do on the website, for example: the duration of time a page was viewed, common paths taken through the site, data on screen settings and other general information. We may also collect information about what other websites you visit after ours. We use this data to improve the services on our site and to improve your experience of using our website.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

• (a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@oakwoodriskgroup.com.
• (b) We have a contractual obligation.
• (c) We have a legal obligation.
• (d) We have a legitimate interest.

Our websites may contain links to other sites outside the company. Oakwood is not responsible for the privacy and security of these sites. This privacy notice applies only to Oakwood.

Your information is securely stored. We keep the stated information for 12 months. We will then dispose of your information by electronic deletion.

Under data protection law, you have rights including:

• Your right of access — You have the right to ask us for copies of your personal information.
• Your right to rectification — You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure — You have the right to ask us to erase your personal information in certain circumstances.
• Your right to restriction of processing — You have the right to ask us to restrict the processing of your personal information in certain circumstances.
• Your right to object to processing — You have the right to object to the processing of your personal information in certain circumstances.
• Your right to data portability — You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at info@oakwoodriskgroup.com if you wish to make a request.

If you have any concerns about our use of your personal information, you can make a complaint to us at info@oakwoodriskgroup.com.

You can also complain to the ICO if you are unhappy with how we have used your data.