Level 5 Professional Certification
Certified Operational
Resilience Manager (CORM®)
Build and lead robust resilience programmes in a complex world. An advanced certification for resilience managers, operational leaders and risk professionals.
About the course
The advanced
Level 5 operational
resilience
certification.
Take your expertise to the next level with the Certified Operational Resilience Manager (CORM®) course. This Level 5 qualification is designed for today's resilience managers, operational leaders and risk professionals, providing you with the advanced knowledge and practical tools to design, implement and strengthen organisational resilience against any disruption.
This course moves beyond theory to provide a deep understanding of the frameworks, regulatory demands and core disciplines needed to build an organisation that can adapt, respond and thrive in the face of adversity.
Curriculum
What you'll learn.
A comprehensive nine-module curriculum providing a complete roadmap to building and managing a world-class operational resilience programme.
01Module 1
Introduction to Operational Resilience
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Module 1
Introduction to Operational Resilience
- What is Operational Resilience?
- What Makes a Business Resilient?
- Frameworks, Standards and Industry Guidance
- The Core Elements of Operational Resilience
- Governance in Operational Resilience
- Building a Resilience Culture
02Module 2
Operational Resilience in Regulated Sectors
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Module 2
Operational Resilience in Regulated Sectors
- Introduction to Regulated Sectors
- Operational Resilience in Critical National Infrastructure
- Operational Resilience in Public Services & Healthcare
- Operational Resilience in Financial Services
- The Regulatory Landscape
- Impact Tolerances and Critical Business Services
- Mapping and Dependency Analysis
- Scenario Testing in Regulated Sectors
03Module 3
Risk Management in Operational Resilience
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Module 3
Risk Management in Operational Resilience
- Risk Management Principles
- Risk Identification and Assessment
- Risk Appetite and Tolerance
- Risk Treatment and Controls
- Embedding Risk Management in Operations
04Module 4
Business Continuity
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Module 4
Business Continuity
- Business Continuity Principles
- Business Impact Analysis
- Recovery Strategies
- Continuity Planning and Documentation
- Maintaining and Exercising Plans
05Module 5
Crisis & Incident Management
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Module 5
Crisis & Incident Management
- Incident Response Structures
- Crisis Leadership and Decision Making
- Activation and Escalation Protocols
- Communication Under Pressure
- Recovery and Stand-down
06Module 6
Cyber Resilience
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Module 6
Cyber Resilience
- Cyber Threat Landscape
- Cyber Resilience Frameworks
- Incident Response and Coordination
- Protecting Critical Business Services
- Third Party and Supply Chain Cyber Risk
07Module 7
Supplier and Third Party Resilience
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Module 7
Supplier and Third Party Resilience
- Third Party Risk Management
- Supplier Mapping and Criticality
- Contractual and Assurance Mechanisms
- Monitoring and Reporting
- Contingency and Exit Planning
08Module 8
Continuous Improvement
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Module 8
Continuous Improvement
- Learning from Incidents and Exercises
- Metrics and Performance Indicators
- Audit and Assurance
- Maturity Modelling
- Building a Culture of Improvement
09Module 9
Alternative Approaches to Operational Resilience
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Module 9
Alternative Approaches to Operational Resilience
- Agile and Adaptive Resilience
- Organisational Learning Approaches
- Antifragility Concepts
- Integrating Resilience with Enterprise Risk
- Future Directions in Operational Resilience
Delivery & assessment
Flexible delivery,
supported assessment.
How it's delivered
In person or distance learning.
The in-person course is delivered over 3 to 5 consecutive days, providing a focused and immersive learning experience. This is followed by a period of supported self-study, with guidance from a dedicated tutor to help embed learning in practice.
The distance learning option offers greater flexibility and is typically completed over 3 to 6 months. You will have up to 12 months to complete the programme if required, allowing you to balance study with professional commitments while maintaining the same high standard throughout.
How it's assessed
Written assignment, up to 3,000 words.
Assessment is by a written assignment of up to 3,000 words, completed after the course. Students receive ongoing support and guidance from tutors to assist with successful completion.
You will have up to 12 months from the end of the course to submit your completed assignment.
Recognition & certification
Trusted, regulated &
globally connected.
Endorsed
Funding eligible
Dual Certification
Receive the CORM® certificate from Oakwood Risk Training plus the Certificate in Operational Resilience at QLS Level 5, issued by the Skills and Education Group via the Quality Licence Scheme.
ELCAS Approved Course
Eligible for ELCAS funding — a nationally recognised pathway for serving and former UK Armed Forces personnel into operational resilience roles across corporate, public sector and critical national infrastructure.
Crisis Resilience Pathway
Part of the Emerging Risks Global Crisis Resilience Professional Pathway (CRRP). Graduates become members of the Crisis Resilience Professionals Guild — a global body of practitioners.
Next step
Become a Certified Operational
Resilience Manager.
Speak to our team about upcoming cohorts, distance-learning enrolment and ELCAS funding.
Speak with us